More than half of online shoppers had at least one delivery that did not go as planned last Christmas, a survey for watchdog Which? suggests.
As shoppers, we appreciate the convenience of sending something back if it isn’t quite right.
Growth in online grocery shopping is slowing amid consumer frustration about order problems and delivery charges, figures suggest.
SCOTS will pay up to £11.4 million extra for deliveries over Christmas, according to figures.
YOU'LL have started your Christmas shopping by now, although perhaps not everything you’ve ordered online has been delivered yet.
IN these times of instant communication, hyper-fast rail travel and drone-delivered shopping, it is ridiculous that so much extra cash is demanded to get parcels to some parts of Scotland.
Stand and delivery: Campaigners demand fairer postal prices for Scots facing extortionate charges for parcels this Christmas
THOUSANDS of Scots are likely to pay a postcode penalty as they order Christmas presents online.
FRIDAY 24th NOVEMBER is 'Black Friday', one of the busiest shopping days of the year.