When a couple paid almost £8,000 for swish new electric gates for their driveway, they thought they would be the crowning glory of an extensive home renovation.
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All Raw Deal Posts
Raw Deal: I wanted a new super-cooker for Christmas… but all Santa left was a big box of spare parts
Ruth Patience is simmering over a faulty £9,500 combined cooking and heating unit she bought for her dream Highland cottage.
Stella Keith is celebrating a refund from Flybe after a trip from Inverurie to Cornwall for a family funeral turned into a travel nightmare.
Stuart Smith has been embroiled in a dispute for the past 20 months over a £1,200 scooter ordered from a national bikes company.
Douglas Paton was at first delighted with his new resin driveway.
Scott Shepherd wants to warn others after he was ripped off for thousands of pounds by an online car dealership that doesn’t exist.
When Lynette Pirie’s fridge-freezer suddenly conked out, she knew the hassle it would cause.
Nicole Pettitt was happy with her new Volkswagen Tiguan Allspace – until water started seeping through the sunroof.
Brian Baxter is praying he can finally shut the door on a home improvement saga that has dragged on for seven years.
Retired postman Michael McEwan wants to deliver a warning to fellow car hire customers: Check the small print with a fine-tooth comb.
Raw Deal: Pensioner stunned by £6.30 bill for three second call is latest victim of premium-rate phone lines
Pauline Kerr was only on the phone for three seconds but it cost her £6.30.