More than a million current account customers ditched and switched provider in 2019, new figures show.
The board of TSB Bank lacked “common sense” in the lead-up to a major IT meltdown that locked two million people out of their accounts, a damning report has found.
Scotland’s bank branch crisis could be eased by founding a national financial institution mutually owned by its customers, a new report reveals.
MPs have urged the UK Government to seek a commitment from banks that they will not leave towns without any branches.
More than 300 bank branches have closed or reduced access to customers in Scotland within the space of three years, new figures suggest.
Nationwide Building Society recently announced an overhaul of how it charges for arranged overdrafts across its current account range – and it’s not the only financial giant mulling over such changes.
Raw Deal special: How customers are paying the price as fee-free cash machines are phased out while US operators rake in a fortune
While Scots face an increasing number of fee-charging cash machines, the US bosses of the country’s biggest non-bank ATM operator are making a mint.
Residents and visitors in some of Scotland’s most remote areas are among those hardest hit by bank closures and the introduction of fee-paying cash machines.
Banks must make sure no blameless scam victim who is tricked into transferring money to a fraudster is ever denied reimbursement again, Which? has urged.
Scots bank customers are losing more than £120 million to fraud gangs every year, we can reveal.
ISA providers are jostling for savers’ attention ahead of the new tax year – and the market is looking brighter for savers, with some providers increasing their rates.