Money: More than a million ditched and switched current accounts over past year
More than a million current account customers ditched and switched provider in 2019, new figures show.
Banks
TSB board lacked common sense in lead-up to IT meltdown, report finds
The board of TSB Bank lacked “common sense” in the lead-up to a major IT meltdown that locked two million people out of their accounts, a damning report has found.
Plan mooted to reopen Scotland’s closed bank branches
Scotland’s bank branch crisis could be eased by founding a national financial institution mutually owned by its customers, a new report reveals.
MPs call for action to stop towns from being left with no bank branches
MPs have urged the UK Government to seek a commitment from banks that they will not leave towns without any branches.
Large banks closing seven branches each month in Scotland, study suggests
More than 300 bank branches have closed or reduced access to customers in Scotland within the space of three years, new figures suggest.
Overdraft overhaul: How the change to fees will affect you
Nationwide Building Society recently announced an overhaul of how it charges for arranged overdrafts across its current account range – and it’s not the only financial giant mulling over such changes.
Raw Deal special: How customers are paying the price as fee-free cash machines are phased out while US operators rake in a fortune
While Scots face an increasing number of fee-charging cash machines, the US bosses of the country’s biggest non-bank ATM operator are making a mint.
The Highland village where residents face a drive of over 20 miles to find a free cash machine
Residents and visitors in some of Scotland’s most remote areas are among those hardest hit by bank closures and the introduction of fee-paying cash machines.
UK customers losing £674 a minute to bank transfer scams, says Which?
Banks must make sure no blameless scam victim who is tricked into transferring money to a fraudster is ever denied reimbursement again, Which? has urged.
The Great Bank Robbery: Crooks plunder £120m from Scots’ accounts in just one year
Scots bank customers are losing more than £120 million to fraud gangs every year, we can reveal.
Money: Happy new tax year – and it’s a bright outlook for the smart saver
ISA providers are jostling for savers’ attention ahead of the new tax year – and the market is looking brighter for savers, with some providers increasing their rates.