Raw Deal: Pals can’t get clear picture from Paisley hotel over £250 charge for broken TV they deny even touching
Louise Gillies and two of her colleagues were excited about staying at a hotel on the night of their work’s Christmas party.
Raw Deal
Raw Deal: We secure payout after roof rails put dent in new Citroen… and in the wallet of an ex-mechanic
Raw Deal has delivered some New Year cheer to a former publican who was being driven around the bend by a lengthy dispute with Citroen.
Raw Deal: How you can bag a January bargain and be confident of your consumer rights
One of the best things about New Year is the number of bargains in the sales.
Raw Deal: From faulty freezers to misfiring smart meters, we got it sorted in 2019
There have been complaints about sky-high power bills, faulty appliances, bad workmanship, nightmare holidays…and even cold-calling funeral plan firms.
Raw Deal: Customer sinks £2,500 into bathroom but fitter won’t return calls
Stuart and Leigh-Anne Melville were looking forward to a new bathroom in time for Christmas but instead fear they have thrown £2,500 down the drain.
Raw Deal: Borders couple’s cruise turned into a holiday from hell with airport delays and broken toilet
Mary and Terence Hogg’s dream Mediterranean cruise turned into a nightmare when they sailed straight into a dispute with their travel company.
Raw Deal: Smart move or bleeping nuisance? Teething troubles continue with new meters
More than 14 million smart meters have now been installed across Britain – but still teething troubles continue.
Raw Deal: ‘I’ve lost £4,000 and counting. Surely anyone with a heart would pay me?’ Grandad of two rues pension mix-up
Richard Powell is losing out on extra pension income he didn’t know he was due.
Raw Deal: Motoring musician piping mad after years as a one-car man as cash demand hits sour note
Bagpiper Mike Pretsell was at first delighted with his new Fiesta – but he was soon blowing a lament when he became embroiled in a £4,000 trade-in dispute.
Raw Deal: That’s our flight! Sunseekers left stranded as early-bird plane goes right over their heads
Living near a busy international airport, Mike Fraser and his family are accustomed to the roar of planes passing over their home.
Raw Deal: I lost my wife. The last thing I needed was to run around in circles to get my TV account sorted
Grieving widower John Black is breathing a sigh of relief after Raw Deal helped resolve a stressful dispute he had been having with his TV and broadband supplier.