Raw Deal: Green boiler scheme leaves gardener with a decade of debt
Donald Marquis was promised his new energy-saving boiler would pay for itself.
Raw Deal
Raw Deal: Talk Talk charged Glasgow pensioner £500 for broadband – despite the fact he isn’t on the web
Pensioner Joseph Innes has no computer or home broadband and doesn’t use a mobile phone.
Raw Deal secures Banff family a refund for faulty hot tub bought from Argos
A family was deflated when the good weather set in to discover their blow-up garden hot tub was on the blink.
Raw Deal: “Mum sat back in her seat. Then there was an almighty bang”
An 89-year-old great-grandmother has been locked in a nine-month dispute with a mobility firm over an expensive recliner chair she doesn’t want.
Raw Deal: My boots are crackin’ when they shouldn’t be crackin’… so are they really made for walking?
An upmarket welly maker is in the mire with a hunter after he discovered his £195 gumboots weren’t made for walking.
Raw Deal: EU must be joking… How holiday cash charge left Scots tourists crying into their sangria
Stewart McPherson wants to warn other holidaymakers about the hefty charges they could face when using pre-paid money cards to withdraw cash abroad.
Raw Deal: Duster customer flustered on discovering car keys fail to open doors, boot or tank
Elinor Rollo was being driven around the bend for months by a recurring and increasingly expensive problem with her car.
Raw Deal special: How customers are paying the price as fee-free cash machines are phased out while US operators rake in a fortune
While Scots face an increasing number of fee-charging cash machines, the US bosses of the country’s biggest non-bank ATM operator are making a mint.
The Highland village where residents face a drive of over 20 miles to find a free cash machine
Residents and visitors in some of Scotland’s most remote areas are among those hardest hit by bank closures and the introduction of fee-paying cash machines.
Raw Deal: Trouble with our windows? I saw it coming when fitter used paint cans as a makeshift work bench
When Keith Burnett saw a fitter attempting to cut and mitre his new window sills on top of a paint tin, he wasn’t exactly filled with confidence for a professional job.
Gran of eight stunned to land a £2,000 bill… then another one… and another one
Peggy George almost blew a fuse when she started receiving power bills more than 20 times higher than usual.