Douglas Paton was at first delighted with his new resin driveway.
Scott Shepherd wants to warn others after he was ripped off for thousands of pounds by an online car dealership that doesn’t exist.
When Lynette Pirie’s fridge-freezer suddenly conked out, she knew the hassle it would cause.
Nicole Pettitt was happy with her new Volkswagen Tiguan Allspace – until water started seeping through the sunroof.
Brian Baxter is praying he can finally shut the door on a home improvement saga that has dragged on for seven years.
Retired postman Michael McEwan wants to deliver a warning to fellow car hire customers: Check the small print with a fine-tooth comb.
Raw Deal: Pensioner stunned by £6.30 bill for three second call is latest victim of premium-rate phone lines
Pauline Kerr was only on the phone for three seconds but it cost her £6.30.
Raw Deal: Hip op patient happy to take parking penalty battle to court after 10-minute stop proves costly
David Eaglesham insists he is happy to go to court over a parking ticket that shot from £60 to £160 and that he feels was issued unfairly.
Raw Deal: Photographer’s grand tour of Scots beauty spots brought shuddering to a halt in warranty row
Landscape photographer John Ellis spends much of his free time travelling to some of Scotland’s most remote beauty spots, so having reliable transport is essential.
Donald Marquis was promised his new energy-saving boiler would pay for itself.
Raw Deal: Talk Talk charged Glasgow pensioner £500 for broadband – despite the fact he isn’t on the web
Pensioner Joseph Innes has no computer or home broadband and doesn’t use a mobile phone.