Raw Deal

Gemma Neil in front of her flat in Glasgow.

Raw Deal: Tenant forced out months ago after leaks from above can finally head home after sending our team an SOS

May 7, 2021

Anne Stewart at home in Macduff with pet terrier Shyla

Raw Deal: Owner admits defeat after six days as loyal pet attacked by rescue dog

April 28, 2021

Amanda Hegarty with her Nissan car.

Raw Deal: Dealer admits mistake and refunds nurse charged £9k for damaged hatchback

April 22, 2021

Kieran and Linda McCullough with children, left to right, Rory, six, Lewis, nine, and Blair, eight, with their Ford Ranger at the family farm in Achnamara, Argyll

Raw Deal answers an SOS from farmer at wits’ end with unreliable vehicle

April 14, 2021

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Raw Deal: Something old, something new, something un-refundable: Couple’s cash back clash with video company

April 10, 2021

Emma Harper

Raw Deal: Bridesmaid demands £5,000 booking refund from mansion after Covid cancels party

April 1, 2021

Yvonne Gallagher.

Raw Deal: Two payments but one huge headache for readers told to stump up twice by electrics giant

March 27, 2021

The pandemic has left many shoppers with empty wallets, struggling to afford essentials but charities say help is at hand

Raw Deal: Don’t put off getting free help to manage your debt

March 24, 2021

Olga Campbell-Thomson was in Northern Cyprus when the TSB closed her account

Raw Deal: We step in to help customer stranded abroad after bank closes her account with no warning

March 18, 2021

An aerial panorama of Paphos in Cyprus, where the Younies have a timeshare in the Paradise Kings Club resort

A Greek farce: Couple in conflict with timeshare resort over £900 upkeep bill for holiday home they couldn’t holiday to

March 10, 2021

Eleanor Moffat at home in Cumbernauld

Raw Deal: Heavy charges for diet pills prompts online shopper to urge vigilance when buying on websites to avoid nasty surprises

March 6, 2021