Raw Deal: Wonky worktops and ill-fitting fixtures leave kitchen dream in ruins
Care home worker Mary Wilson is delighted after Raw Deal helped rustle her up a refund following a “stressful” eight-month dispute with a kitchen company.
Consumer
Aldi offside with Scottish consumers over square ‘Sausedge’
Aldi has enraged Scottish consumers by suggesting that it has invented the square sausage.
Cadbury pulls ‘irresponsible’ campaign urging children to dig up treasure
Cadbury has taken down an advertising campaign webpage after it was accused of encouraging children and families to break the law.
Customer satisfaction with energy companies falls for second year running
Overall satisfaction with energy suppliers has fallen for the second year running after customers were battered by price rises and nine small firms collapsed, according to a survey.
Customer satisfaction with energy companies falls for second year running
Overall satisfaction with energy suppliers has fallen for the second year running after customers were battered by price rises and nine small firms collapsed, according to a survey.
Schools warn parents ‘Momo Challenge’ appearing in Peppa Pig videos
Schools are warning parents an online suicide game may be making its way into children’s YouTube videos such as Peppa Pig.
Raw Deal: Home-mover finally draws a veil over mystery of the missing curtains as insurers stump up
JENIFER CAMERON is relieved that a three-month dispute with a courier company over three pairs of missing curtains has finally drawn to a close.
Raw Deal: Huntly couple were owed £700 after the collapse of Economy Energy
KENNY and Shirley Stewart are among thousands of people left out of pocket after the collapse of Economy Energy.
Online bank First Direct tops customer satisfaction rankings as retailer Amazon falls to fifth place
ONLINE bank First Direct has taken over from Amazon as the UK's top organisation for customer satisfaction, according to a survey.
TV and broadband package customers ‘facing £700 loyalty penalties’
HOUSEHOLDERS who sign up to combined TV and broadband packages are being hit with loyalty penalties of up to almost £700 a year, a consumer watchdog has warned.
Charity lodges super complaint with competition watchdog over £4 billion consumer ‘loyalty penalty’
CITIZENS Advice has lodged a super complaint with the competition watchdog after finding that customers who remain loyal to their utility providers are being penalised by £4 billion a year.