A children’s toy lightsaber which had lead in its paint has been pulled from sale.
Record numbers of gamblers complained to the industry regulator last year, new figures show.
An extra-strong version of Marmite is returning to shop shelves for good following a popular limited release almost 10 years ago.
Care home worker Mary Wilson is delighted after Raw Deal helped rustle her up a refund following a “stressful” eight-month dispute with a kitchen company.
Overall satisfaction with energy suppliers has fallen for the second year running after customers were battered by price rises and nine small firms collapsed, according to a survey.
JENIFER CAMERON is relieved that a three-month dispute with a courier company over three pairs of missing curtains has finally drawn to a close.
KENNY and Shirley Stewart are among thousands of people left out of pocket after the collapse of Economy Energy.
Online bank First Direct tops customer satisfaction rankings as retailer Amazon falls to fifth place
ONLINE bank First Direct has taken over from Amazon as the UK's top organisation for customer satisfaction, according to a survey.
HOUSEHOLDERS who sign up to combined TV and broadband packages are being hit with loyalty penalties of up to almost £700 a year, a consumer watchdog has warned.
CITIZENS Advice has lodged a super complaint with the competition watchdog after finding that customers who remain loyal to their utility providers are being penalised by £4 billion a year.
THE buzz phrase for all firms these days is “repeat business”. Everyone wants your custom and, once they’ve got it, they want it again and again.