The way 999 and 101 calls are made in Scotland is set to change with a new assessment system being put in place by police.
The ambulance service is in a “critical condition”, with staff at breaking point, a new report has warned.
PEOPLE trying to get to grips with new technology and children being given their parent's phones to play with are thought to be behind over 800 abandoned 999 calls over Christmas.
A NEW emergency helicopter for Scotland will be based in Aberdeen, it has been announced.
PARAMEDICS are unable to enter more than 2,500 homes in Scotland without a police officer due to safety fears.
FIREFIGHTERS have attended hundreds of medical emergencies to provide emergency first aid until an ambulance arrives.
DESPERATE 999 callers trying to get an ambulance over the festive period were kept on hold for up to 20 minutes, we can reveal.
MORE than 10,000 ambulances have been dispatched with one crew member on board in the past four years despite Scottish Government policy limiting the practice to "exceptional circumstances".
FOUR people have died after a helicopter and an aircraft crashed mid-air in Buckinghamshire.
SCOTS firefighters will no longer respond to medical emergencies after a dispute over a new pay deal.