A four-year-old boy, who dialled 999 and directed emergency services to his unconscious mum, has been hailed a hero.
The Duke of Cambridge has spoken of the daily pressures that emergency service workers face – saying “one or two jobs catch you out”.
The Duke of Cambridge’s Shout text messaging helpline has announced it will provide support to frontline emergency responders.
PEOPLE trying to get to grips with new technology and children being given their parent's phones to play with are thought to be behind over 800 abandoned 999 calls over Christmas.
A NEW emergency helicopter for Scotland will be based in Aberdeen, it has been announced.
PARAMEDICS are unable to enter more than 2,500 homes in Scotland without a police officer due to safety fears.
FIREFIGHTERS have attended hundreds of medical emergencies to provide emergency first aid until an ambulance arrives.
DESPERATE 999 callers trying to get an ambulance over the festive period were kept on hold for up to 20 minutes, we can reveal.
MORE than 10,000 ambulances have been dispatched with one crew member on board in the past four years despite Scottish Government policy limiting the practice to "exceptional circumstances".
FOUR people have died after a helicopter and an aircraft crashed mid-air in Buckinghamshire.