Biggest travel firms fall to bottom of annual customer satisfaction rankings
A number of Britain’s biggest travel companies have ranked at the bottom of an annual consumer satisfaction survey.
Which?
Sellers beating Amazon’s security to post fake reviews online – Which?
Unscrupulous sellers are beating Amazon’s security systems with tactics such as bribery and hacking to post fake reviews for their products, consumer group Which? has claimed.
Wickes ‘50% discount’ kitchen offer banned after retailer doubled prices
An ad for a 50% discount on a kitchen at DIY chain Wickes has been banned after the retailer effectively cancelled out any saving for customers by doubling prices the same day.
Wickes ‘50% discount’ kitchen offer banned after retailer doubled prices
An ad for a 50% discount on a kitchen at DIY chain Wickes has been banned after the retailer effectively cancelled out any saving for customers by doubling prices the same day.
Travel websites still using unfair tactics ahead of summer holidays – Which?
Major hotel booking sites are continuing to use tactics that could mislead customers despite a clampdown by the competition watchdog, a consumer group has warned.
UK customers losing £674 a minute to bank transfer scams, says Which?
Banks must make sure no blameless scam victim who is tricked into transferring money to a fraudster is ever denied reimbursement again, Which? has urged.
Consumer watchdog questions claimed battery life of some iPhone handsets
Apple has been accused of “significantly overstating” the battery life of a number of its iPhone handsets following testing carried out by consumer watchdog Which?.
Energy customers urged to switch as cheap deals surge ahead of price cap hike
Energy customers are being urged to avoid a bill shock by taking advantage of a last-minute surge in the choice of cheap deals on the market ahead of next week's price cap increase.
High Street revolution is on the cards as more firms insist cash is a spent force
It is no longer only the Queen who leaves home without cash amid a revolution on the high streets as shoppers ditch notes and coins for plastic.
TV and broadband package customers ‘facing £700 loyalty penalties’
HOUSEHOLDERS who sign up to combined TV and broadband packages are being hit with loyalty penalties of up to almost £700 a year, a consumer watchdog has warned.
Energy firms losing battle to hit 2020 smart meter target, Which? warns
Energy suppliers need to triple their smart meter installation rates to have any hope of completing a national roll-out by 2020, new analysis suggests.