Travel companies have been accused of using promotional photographs to mislead customers.
Delayed rail passengers are being asked to submit up to 24 separate pieces of information to claim compensation, according to research.
Apple has been accused of “significantly overstating” the battery life of a number of its iPhone handsets following testing carried out by consumer watchdog Which?.
Fewer than four in 10 people in Scotland trust day-to-day banking services, according to new research.
A number of kitchen and bathroom retailers are using “potentially misleading” discount claims to lure homeowners into rushing to spend thousands of pounds, a watchdog has claimed.
Train passengers who made more than 220,000 compensation applications for delayed journeys were forced to wait more than a month for their claims to be resolved, figures show.
Energy customers are being urged to avoid a bill shock by taking advantage of a last-minute surge in the choice of cheap deals on the market ahead of next week's price cap increase.
More than a third of Scottish bank branches have closed in the last eight years, according to research by Which?
It is no longer only the Queen who leaves home without cash amid a revolution on the high streets as shoppers ditch notes and coins for plastic.
The so-called Big Four supermarkets have slumped to the bottom of an annual ranking after disappointing customers with the quality of their food and ability to keep up with online rivals.
HOUSEHOLDERS who sign up to combined TV and broadband packages are being hit with loyalty penalties of up to almost £700 a year, a consumer watchdog has warned.