ScotRail passenger satisfaction at 15-year low, survey finds
Passenger satisfaction with ScotRail has fallen to its lowest level in 15 years, according to a national survey.
Trains
Quarter of ScotRail commuters ‘find train travel frequently stressful’
One in four commuters on ScotRail services find travelling “frequently stressful”, according to consumer body Which?
Quarter of ScotRail commuters ‘find train travel frequently stressful’
ONE in four commuters on ScotRail services find travelling "frequently stressful", according to consumer body Which?
Rail workers’ union places blame for train chaos on ScotRail operator Abellio
A RAIL workers’ union has accused operator Abellio ScotRail of “mismanagement” after months of misery for travellers.
Overcrowding on trains set to get worse, Labour warns
OVERCROWDING on trains has hit one of its highest levels and is set to get worse, Labour has claimed.
Toilet charges at Glasgow and Edinburgh stations to be scrapped from next year
TOILETS at two major Scottish stations will be free to use from April 2019.
It only takes a minute… ScotRail timetable shift of just 60 seconds could see rail passengers face almost double the fare
CHANGES to ScotRail's timetables have meant that a train scheduled to depart just one minute earlier could cost passengers almost double.
MAP: Figures reveal which stations were Scotland’s ‘most and least used’ across 2017-18
SCOTLAND'S quietest station more than doubled the number of entrances and exits to its platforms this year, but is still keeps top spot as the country's least used.
All change for Scotland’s railways after weeks of chaos
SCOTRAIL launched its new timetable today, after weeks of chaos for passengers.
ScotRail passengers deserve better, Transport Minister says
ScotRail passengers “deserve better” regarding being informed of delays and cancellations, Scotland’s Transport Secretary has said.
Crew shortages cause rail delays
Some rail passengers around Scotland have been experiencing disruption as a result of train crew shortages.