Ofgem ‘must set ambitious vision’ for vulnerable energy customers
Ofgem has been urged to set out how it will better support vulnerable energy customers who fall behind on their bills.
Energy bills
Scottish Power increases prices by 5.5%, affecting 950,000 households
SCOTTISH POWER is increasing energy prices in a move that will affect 950,000 households.
British Gas to increase energy bills for 4.1 million customers
Nearly a fifth of Scottish households have never switched energy provider
NEW research shows that Scots are missing the opportunity to save hundreds of pounds by switching their gas and electricity provider.
Big Six energy companies all at bottom of customer satisfaction league
THE Big Six energy companies have all ranked in the bottom 10 of an annual customer satisfaction survey as consumers turned to medium and small suppliers.
Raw Deal: Wee church did not use 205 years’ worth of power in three months
HAVE you ever taken a look at your power bill and wondered why on earth it is so high? When did you use all that electricity?
British Gas hits 3.1 million customers with 12.5% electricity price hike
BRITISH GAS has announced it is to hike its electricity tariffs by 12.5% in September in a move affecting 3.1 million customers.
Social care for elderly must be a priority for new government, warns Which?