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Emirates sees £3.7bn profit in 2023 as airline takes flight after pandemic

An Emirates Airbus A380 jumbo jet lands at Dubai International Airport in Dubai, United Arab Emirates (Jon Gambrell/AP)
An Emirates Airbus A380 jumbo jet lands at Dubai International Airport in Dubai, United Arab Emirates (Jon Gambrell/AP)

Long-haul carrier Emirates has announced it saw record profits of 4.7 billion dollars (£3.7 billion) in 2023 as the airline fully took flight after the turbulent years of the coronavirus pandemic disrupted its operations.

Emirates, owned by Dubai’s government, announced revenues of 33 billion dollars (£26.3 billion), compared with 29.3 billion dollars (£23.3 billion) the year before.

Profit the year prior had been 2.9 billion dollars (£2.3 billion).

The airline carried 51.9 million passengers in its 2023 financial year, compared with 43.6 million the year prior.

“Throughout the year, we saw high demand for air transport and travel-related services around the world, and because we were able to move quickly to deliver what customers want, we achieved tremendous results,” Sheikh Ahmed bin Saeed Al Maktoum, the chairman and chief executive of Emirates, said in a statement.

“We are reaping the benefit of years of non-stop investments in our products and services, in building strong partnerships, and in the capabilities of our talented people.”

Sheikh Mohammed bin Rashid Al Maktoum, the ruler of Dubai, praised the airline, noting it “took off 39 years ago and the world of aviation is no longer what it was before”.

“What is coming will be more beautiful, greater and better, God willing,” Sheikh Mohammed wrote on the social platform X.

The Emirates’ results track with those for its base, Dubai International Airport.

The world’s busiest airport for international travellers had 86.9 million passengers last year, surpassing numbers for 2019 just before the coronavirus pandemic grounded global aviation.

The airport had 89.1 million passengers in 2018 – its busiest-ever year before the pandemic.

The airport now plans to move to the city-state’s second, sprawling airfield in its southern desert reaches in the next 10 years in a project worth nearly 35 billion dollars (£27.9 billion).

The overall Emirates Group, which includes travel company dnata, as well as food, beverage and leisure holdings, reported profits of 5.1 billion dollars (£4 billion) off revenues of 37.4 billion dollars (£29.8 billion).

The group declared a dividend to its owner, the sheikhdom’s sovereign wealth fund known as the Investment Corporation of Dubai, of one billion dollars (£797 million).

It also gave its more than 112,000 employees 20-weeks’ bonus pay, according to an internal email sent to staff seen by The Associated Press.

The city-state, one of seven hereditarily ruled, autocratic sheikhdoms that make up the United Arab Emirates, provided Emirates with some four billion dollars (£3.1 billion) in a bailout at the height of the pandemic.

The annual report said Emirates had repaid 2.6 billion dollars (£2 billion) of that loan during the last financial year.

In November, Emirates announced a 52 billion dollar (£41.4 billion) deal to purchase 90 Boeing 777 aircraft, 55 of them 777-9 variants and 35 of them 777-8s.

Emirates will also add an additional five 787 Dreamliners to its previous order of 30 aircraft.

For years, Emirates has relied on the Boeing 777 and the double-decker Airbus A380 to ferry passengers around the world.

That will change in September, when Emirates says it will begin flying the Airbus A350 on routes.

The airline has also embarked on a two billion dollar (£1.6 billion) retrofit programme for its aircraft.

But challenges remain for the carrier.

Saudi Arabia plans to push into the market with Riyadh Air, a new carrier that made a jet deal valued at around 37 billion dollars (£29.5 billion) with Boeing just last year with the flagship carrier Saudia.

Climate change may be another concern as well – the wider UAE saw its heaviest recorded rainfall ever last month, which disrupted Emirates’ flights for days.