“This car accident wasn’t my fault – how do I ensure I’m not left out of pocket?”

Is anyone hurt? Are we safe from traffic? How bad is the damage? How much is this going to cost me in time and money? There are several stresses to handle during the aftermath of a road accident, but there are experts who can help ease the pressure.

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Whether it’s worrying about your excess, no claims bonus or finding a replacement vehicle to keep you on the road during repairs, there is often a financial aspect to being in a road accident. And at the moment, when money is tight for many of us, it’s often an unexpected and unwelcome cost.

But, before you phone your insurance, there is one thing you can do to help ensure you’re not left out of pocket. This is where Innocent Driver comes in.

What is Innocent Driver?

Based in Glasgow, Innocent Driver is run by managing director Tony Parris, who has over 25 years of experience in the motor insurance industry. The company champions drivers who have been involved in accidents that weren’t their fault, helping their customers through every step of the accident claims process.

Tony says: “We take away the stress and hassle. You have a lot of hanging on after an accident to speak to garages, engineers, solicitors – we do it all for you. You will have to speak to insurers at some point, but we organise it all and package it up for you.”

And it doesn’t matter who your insurance is with, you can speak to Innocent Driver – ideally before you contact your insurer. Tony explains: “If we accept your claim, you won’t have to pay an excess and it shouldn’t affect your no claims bonus because you’re not claiming on your policy – we go directly to the insurer of the at fault driver.”

Your champion as you get back on the road

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Innocent Driver offers expert advice and is on your side throughout. Tony adds: “We’re effectively making sure people are being looked after and not getting ripped off. We’ve got the customer’s interests at heart. We make sure that at the very start, we tell them what we’re going to do, how the claim is going to proceed and what to expect.”

As well as being your consumer champion through the claims process, Innocent Driver will also give you a replacement car to use as yours is being repaired.

And if it sounds too good to be true, it’s not. Innocent Driver will of course be paid, it just won’t be at your expense. The company retains a percentage of the repair fee, with the cost recovered from the at fault driver’s insurance.

What to do if you’re in a car accident that’s not your fault

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So, how can you get Innocent Driver’s help? First off, here’s a reminder of what steps to take if you are in the unfortunate position of being in a car accident that’s not your fault.

After an accident:

1. Make sure everyone is ok first.
2. Exchange details with the other person involved – note their name, phone number and number plate.
3. Assuming it’s safe to do so, take photos of both cars and their positions.
4. If you have a dashcam, download the footage.
5. Gather as much evidence as you can, including names and contact details of witnesses.
6. Phone Innocent Driver on 0800 368 8928.

Innocent Driver will then help you compile a non fault accident claim, regardless of who your insurance policy is with. They’ll also help you get back on the road as quickly as possible with a replacement car.

Why choose Innocent Driver for a non fault accident claim

There are lots of benefits that come with trusting Innocent Driver with your non fault accident claim. That includes:

1. You’ll get a replacement car similar to your own

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Innocent Driver will give you a replacement vehicle of a similar spec to your own. That could be a moped, a van, a 4×4, a family car or a sports car. It’s even provided the likes of an ice cream van and a holiday coach!

Tony explains: “The main thing behind it is we’ll keep people on the road and we’ll keep them mobile.”

2. You’ll have a dedicated contact to help you

Tony says: “You’ll have a dedicated person to hold your hand through the process. Most people will only have one or two accidents in their life, and might not know what to do or what the next step is. We hold your hand and guide you through it.”

3. Past customers of Innocent Drivers have great things to say

You can read reviews of Innocent Driver on Trustpilot. One such reviewer said: “As a new driver I didn’t know what to expect, but have read a fair few reviews on other sites since and all I can say is wow. […] I had absolutely no fees to pay at all, not even excess, so greatly appreciate that. Can’t recommend Innocent Driver enough and will use again in the future – should I ever need to, that is. Will be recommending to friends and family for sure.”

4. Expect high quality repairs

Innocent Driver has a network of trusted garages and will liaise with them to have your car repaired. These garages use genuine parts from manufacturers, so you can trust that repairs will be completed to the highest standard, with the minimum amount of hassle to you.

Find out more about the benefits of working with Innocent Driver and get expert help after an accident that wasn’t your fault. Call Innocent Driver on 0800 368 8928 or text BUMP to 88440.