Virgin Media

The average customer waited four minutes and nine seconds to get through in 2020, an increase of one minute and 59 seconds on 2019 (Dominic Lipinski/PA)

Broadband call centre waiting times almost double during pandemic – Ofcom

May 7, 2021

Virgin Media’s £31bn mega-merger with telecoms firm O2 has been provisionally cleared by the UK competition watchdog (Nick Ansell/PA)

Virgin Media’s £31bn tie-up with O2 given provisional green light by watchdog

April 14, 2021

Virgin Galactic unveiled its third spaceship on Tuesday (Virgin Galactic/PA)

Branson hails growing fleet of Virgin Galactic spaceships as new craft unveiled

March 30, 2021

BT has confirmed plans for a £12bn investment in a rollout of full fibre broadband to 20m homes. (Openreach / PA)

BT confirms £12bn full-fibre rollout plans following Ofcom ruling

March 18, 2021

Weekday afternoons have become the busiest time of day for upstream traffic, the network provider says (Joe Giddens/PA)

Call of Duty: Warzone update drives record day for downloads on Virgin Media

March 4, 2021

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Science & Technology

On-demand and streaming TV up by third at early stage of lockdown, says Virgin Media

July 4, 2020

Virgin Media

Science & Technology

Virgin Media down: Hundreds of complaints of internet and TV outages across Scotland

May 21, 2019

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UKTV channels including alibi, Dave, Gold and Watch return for Virgin Media subscribers

August 11, 2018

BT received the most customer complaints for its broadband and pay TV services, according to a quarterly table by regulator Ofcom. (Chris Radburn/PA Wire)

News

Most complained-about telecoms and pay TV providers named and shamed

June 28, 2017

Just 34% have protected their phone with software (iStock)

News

‘Lack of awareness’ about mobile phone cybercrime threat

June 1, 2017

Margaret Greig

Raw Deal: No amount of money is too small for our attention

April 21, 2017