A four-year-old boy, who dialled 999 and directed emergency services to his unconscious mum, has been hailed a hero.
PEOPLE trying to get to grips with new technology and children being given their parent's phones to play with are thought to be behind over 800 abandoned 999 calls over Christmas.
Fire has caused “extensive” damage at Glasgow’s famed Mackintosh Building and hit multimillion-pound restoration work carried out in the aftermath of a previous blaze, a fire officer has confirmed.
DESPERATE 999 callers trying to get an ambulance over the festive period were kept on hold for up to 20 minutes, we can reveal.
THE world's oldest emergency service - 999 - is 80 years old today.