Scottish Labour has launched an online consultation as part of a campaign to develop a national care service.
Members of the public are encouraged to share their experiences with the care system in a survey on the party’s website.
Supporters say it could improve standards by delivering care through a publicly funded model similar to the NHS.
Care homes are currently operated by a variety of organisations, including private companies and local authorities.
Scottish Labour is also speaking to trade unions and various experts as part of its campaign to reform the sector.
Party leader Richard Leonard said: “People right across Scotland value social care but they know the current system is broken.
“It is all too clear that Scotland’s fragmented care system needs radical reform.”
He added: “For too long, people have been stuck in hospital because social care wasn’t available, care home residents have been let down, families haven’t been properly supported and staff have not received the pay and conditions they deserve.
“This pandemic has only made the need for reform more urgent and Scottish Labour’s plans for a national care service are needed more than ever.
“So many of us have personal stories of the care sector and I would urge you to share your experiences with us and help shape the future of care in Scotland.”