RBS has announced that ten branches threatened with closure will remain open until at least the end of the year.
The bank said it had ‘listened to the concerns of customers’ and branches in Biggar, Beauly, Castlebay (Barra), Comrie, Douglas, Gretna, Inveraray, Melrose, Kyle and Tongue will be given a reprieve.
The announcement means the branches – most of which are in communities where there is no other branch for several miles – will remain open until the end of 2018, with an independent review carried out into whether they remain open long-term.
SNP Westminster leader Ian Blackford – who has been in talks with RBS – hailed the decision as a victory for the “concentrated campaign” from his party to keep the banks open.
52 other branches across the country, however, look set to still close as planned.
When the state-owned bank announced the closure programme in December 2017, it had insisted it was responding to changes in customer behaviour, including a rise in online banking.
Jane Howard, managing director for personal banking, said bosses had now reconsidered this as “we are committed to ensuring our customers and communities are able to continue accessing quality banking services”.
She stated: “Having listened to the concerns of customers, communities and elected representatives from all political parties, we have decided to keep 10 branches open until the end of 2018.
“During this period we will monitor the level of transactions and new income at each branch, and if there is a sustained and viable increase in both then we will reconsider the closure of the relevant branch as part of a full independent review.”
Following pressure from the SNP and while the Tories stood on the sidelines, RBS announced today they save ten branches from closure. Here's Westminster leader @IanBlackfordMP with the details. #saveourbanks pic.twitter.com/J6TDhjAT9R
— The SNP (@theSNP) February 6, 2018
Ross, Skye and Lochaber MP Mr Blackford said: “This is very welcome news – following a concentrated campaign by the SNP to keep these banks open.
“While this will come as relief to the communities who can continue to use their branches, RBS have failed to perform a complete u-turn and the SNP will continue to campaign for the remaining branches, which we have been told will still close.”
Having pressed Prime Minister Theresa May on the matter, he accused the Tories of “letting Scotland down by failing to lift a finger to save these vital local banks from closure – leaving many communities with the damaging prospect of losing their last bank in town”.
In addition to keeping 10 branches open, RBS has said it will look to open new branches, improve the availability of ATMs in areas where there are closures and review the opening hours of its remaining branches.
Leaders of the Unite trade union branded the announcement a “stay of execution” and called on the bank to make clear what would happen to the other branches that have been earmarked for closure.
The union also demanded a moratorium on closures north and south of the border
Unite deputy Scottish secretary Mary Alexander said: “We believe that RBS has been forced to offer these concessions because of the campaign run by Unite and the local communities to expose the devastation of what the closures mean for communities and jobs.
“But if it’s good enough to make these concessions, what are the bank prepared to do about the other 52 communities facing the axe?”
Unite national officer Rob MacGregor said: “Royal Bank of Scotland has finally heard the anger from staff and customers by abandoning the appalling Scottish branch closure plans.
“There is simply no justification for the taxpayer funded bank to continue with their shambolic closure programme in England and Wales.”
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