With non-essential shops closed due to Covid-19 restrictions, you may be unable to visit the high street to return unwanted items.
However, a number of retailers are offering extended Christmas returns policies for customers. Marks & Spencer says anything bought online or in stores between October 4 and December 27 can be returned until January 31.
Other large retailers which have adopted a similar extended returns policy include Argos, John Lewis and Dunelm. At Argos, purchases made from October 18 can be returned before Jan 24, or within 30 days of stores reopening.
The high street catalogue retailer said: “In Scotland, items can be returned to an Argos store within a Sainsbury’s supermarket, or our Stornoway store, whilst picking up essential shopping.”
At John Lewis, buys made between October 8 and December 24 can be returned until January 28. If the store is closed, returns can still be made up to 35 days from reopening.
At homeware giant Dunelm, items bought October 19-December 24 can be returned until January 31. If you’re unable to return an item before the cut-off because you’re self-isolating, contact the retailer to see if it will be flexible with its usual returns policy (for example, John Lewis will accept returns in such circumstances).
Remember, stores’ policies are on top of, not instead of, your usual legal rights.
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