GREGGS has announced plans to roll out an array of drive-thru stores across the UK.
The revelation comes just over a month after a successful trial of the initiative in Greater Manchester, in which locals were able to order the baker’s popular pasties and pies from the comfort of their vehicles, without ever having to turn off the ignition.
Chief executive Roger Whiteside told the Newcastle Chronicle he was surprised the company hadn’t thought of the idea before.
He said: “We opened our first ‘Drive-Thru’ shop at Irlam, Greater Manchester, in June and have been encouraged by its popularity, indicating a demand for further drive-thru locations.
“We are very excited by it – it’s got off to a flying start. It’s been interesting and exciting to see how well customers have taken to it.
“Customers are very taken by the idea of not having to leave their cars. We wondered if they would be welcoming to do this, and it’s been very positive – I don’t understand why we haven’t done this years ago.”
Whiteside said the Newcastle-based business was actively looking for new locations to place drive-thru shops, and that the service format was becoming increasingly prevalent in the retail industry.